Returns & Replacements
We want you to love your JAME Studio experience. Please review our policy below.
Damaged in transit
Plaster can chip in shipping. If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with a photo of the item and the packaging. We will review the issue and happily send a free replacement figurine.
All sales are final
Due to the nature of our plaster painting kits and creative products, all JAME Studio purchases are final sale, whether opened or unopened. We do not accept returns, refunds, or exchanges. Please carefully review your items, quantities, shipping information, and order details before completing your purchase. If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery so we can review the issue and make it right according to our Damaged in Transit policy.
Custom, party & bulk orders
Custom kits, party sets and bulk orders are made to order and are final sale. We'll confirm every detail with you before production begins.
Questions?
If you have any questions about your order, please email us at shopjamestudio@gmail.com and we'll be happy to help!
All sales are final.
By purchasing from JAME Studio, you acknowledge and agree to our store policies.
Thank you for supporting our small business! ♥